Customer reviews of South End Auto Sales Ltd
At South End Auto Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
South End Auto Sales Ltd
Based on 54 customer reviews
By Anonymous on 04 July 2021 | Purchase not verified
I called South End Autos and enquired about a car and book an appointment (as required under Covid), told them I was driving over 50 miles to see it. I was told it was a further 10 miles away in Shrowsburyness. On arriving: - the guy I'd spoken to wasn't there - no one knew I was coming - the paint was way worse than I'd been told - I had to trust them that it had service history because it was at the other site - I had to trust them it had 2 keys, because the other was at the other site - the remote central locking didn't work, but he blamed that on the battery, but had no spares (I had to get him to take the battery out of another key) - once we had a new battery, the alarm went off after a 2nd door (not with the first) was opened - the hazards wouldn't turn off after this, yet he was happy for me to go for a test drive! It didn't matter what they did after that, there's no way I'd trust this garage. Reading up, there's more than a few people on Google saying they got a years MOT from this garage, but then had £100s in expenses for things that would have taken a while to wear.
By Andy Q on 28 April 2021 | Purchase not verified
Bought a car recently from South End Auto Sales and must say that I was very pleased with the service. Full of apologies when the car wasn't ready as promised. They even offered to drive me home and deliver the car when it was ready. Although I declined both offers , I thought it was a nice touch. If you are after a quality used car then I wouldn't hesitate to recommend them
By Georgina W on 31 January 2021 | Purchase not verified
Really lovely experience here. Absolutely love my new car, staff were very patient and laid back, no pushy salesman or pressure tactics at all! Went out of his way to help us as well when picking up the car. Would recommend to anyone.
very professional, honest and helpful
By Hany A on 14 January 2021 | Purchase not verified
they are very professional , helpful, very quick and above all they are very honest. I recommend them very much. A big thank you especially to Bryan ( i hope i am writing the name right)
By bruce S on 03 August 2020 | Purchase not verified
bought alittle peugeot on the promise the broken inner door handle would be fixed when picking up the car. they attempted to fix the plastic handle with the allready broken one , i think a 5 year old done this as glue was everywhere and very flimsey, i told them to order the grab handle and send it to my address and i would fix the car myself, excuses came later that peugeot did'nt stock the item, after lots of phone calls and e-mails NO one gets back to you, they have got your money and now NO after care on an item which i got on e-bay for the whopping sum of £35 be very careful that your car is fully functional before parting with your hard earned cash as the dont even want to know on a £35 fix.
WOULD NOT RECOMMEND SEE GOOGLE REVIEWS
By Michelle P on 27 August 2019 | Purchase not verified
Bought an 06 Corsa OV56 HRL 19 Jul 2019 Came with brand new MOT Went wrong within 3 weeks Alternator problem detected by RAC Had a basic overview done by our local reputable garage. Respect this to be an older car and not in mint condition and that an alternator can fail at any time however a number of other issues were found beside the alternator, some basic but MOT advisories but also two definite MOT FAILURES!! Cost of works in excess of a further 600 pounds. Had to fight for full refund on basis of Consumer Rights Act 2015, 30 day refund due to faulty goods as car was not fit for purpose ie legal or safe to drive. This car is now back on the website for sale. If you buy from this garage please review the google reviews and get an independent garage report.
Pass on buy, save your money.
By Philip H on 13 February 2019 | Purchase not verified
I bought a Ford Focus from them. The initial meetings were friendly and reassuring. They said the car I was purchasing was a good car and that they warranted that. WRONG, it turned out to be a dud. It broke down in less than 300 miles. I had to pay to have the car recovered to them (£320), they sent it to a mechanic who failed to spot the problem. It looks like a second hand part was fitted yet I was charged £300 for the repairs. I decided to get the car serviced to see if anything else was wrong. The rear brakes squealed, they said because it had been standing, WRONG, the brake pistons were leaking. The clutch pedal travel seemed excessive, they said it was OK, WRONG, the clutch was worn out. The car cannot hold M'way speed without overheating. I have to get a new rad and thermostat, at my expense because the warranty doesn't cover that cost. I've spent over twice what the car cost me. If I try and sell it, it's value is half of what I paid. Don't buy from here.
Excellent car and selection great service.
By Charles C on 05 February 2019 | Purchase not verified
Really pleased with the service and car I bought from Southend Auto Sales. Told the guys my requirements and was shown a good selection of cars within my needs. Wasn't pressured to buy something over budget or unnecessary. They helped arrange finance on my purchase and gave a fair price on my trade in. Not pushy at all and willing to give you the time you need to make the right choices and it was nice not to be hard sold a car. Communication throughout the process was great and the last part of handing over the keys was simple. I'd definitely check these guys out is you're looking to buy a new car as they've been great throughout the process. Good selection, great service and one happy customer which is what it's all about.
Brilliant and friendly service with fair prices!
By Heather C on 31 December 2018 | Purchase not verified
Had a very professional and friendly experience with the dealer at Southend auto sales LTD . The car I bought is very reliable and was a very good and fair price! I will deffo recommend to family and friends. Brilliant service received!
By John F on 21 September 2018 | Purchase not verified
Very pleased with car i bought !had small problem after a few weeks ! The problem was sorted and car was fine !great customer service !would recommend.
South End Auto Sales Ltd
- 01702 461755 07960 348986
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|Monday||09:00 - 17:00|
|Tuesday||09:00 - 17:00|
|Wednesday||09:00 - 17:00|
|Thursday||09:00 - 17:00|
|Friday||09:00 - 17:00|
|Saturday||09:00 - 17:00|
|Sunday||09:00 - 17:00|
WE ARE CURRENTLY OPEN , STRICTLY BY APPOINTMENT ONLY